Return policy

Return Policy
All sales are final. No reimboursements, credits or substitutions. except in the case that a defective product has been delivered. In this case a replacement will be sent within 24 hours of the delivery date. we reserve the right to refuse replacements of products judged not to be defective.

If you chose to refuse your order at the time of delivery, a 20% restocking fee will be applied as well as the transportation costs of the original order. All credit card reimboursements will be made within 24 hours after our reception and final inspection of the returned merchandise.

Delivery
In order to make your delivery easier for our driver, we invite you to make use of the special instructions box. If you forsee being absent at the time of delivery, this is where you can indicate where you would like to have your order left. example: under a balcony, in or in front of a garage or rear entrance, with a neighbor etc. At the same delivery adress.

You can also indicate your preferance of morning or afternoon delivery.
Deliveries are made between 1 to 3 business days on all orders received before noon.* Unfortunatly we can not confirm any exact time of day.